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Welcome to olpo.com.au Please take the time to read the following terms
and conditions applicable to the use and enjoyment of products and services provided
on the site.
The following terms and conditions, along with site policies such as the Privacy
Policy and other customer service policies, govern the use of olpo.com.au.
By browsing the site or placing an order, you agree to be bound by the conditions
listed below as amended from time to time.
Orders can only be placed with olpo.com.au by persons with capacity
to contract, who are over the age of 18.
REVIEW OF TERMS AND CONDITIONS
These terms and conditions are subject to change from time to time without
notice. Each order or transaction will be governed by the terms and conditions
in force upon the date of that transaction.
COPYRIGHT
All content on this site, including text, icons, graphics, etc are the property
of olpo.com.au or its suppliers and are protected by Australian and International
Copyright law. No part or portion of this site may be copied, sold or used in
any manner for any commercial purpose without written consent.
SHIPPING
Products will be dispatched within 1-2 working day after we have confirmed
your payment. (For EFT / Direct debit payments, it may take 1/2 business days
to confirm the payment.) If there is any delay, you will be notified via email
within two business days. After dispatching products, we shall send you the
Courier Name and Consignment Number to track delivery online.
We do not ship products on credit. We never process an order until we receive
the full payment (including shipping cost, GST etc). So, always pay the full
money before submit any enquiry about shipping / delivery.
If there is not enough available stock, we shall send you an email within two
business days. If you want, you can wait until the product become available
or we shall refund your full money.
Please never give any PO Box info as Shipping Address. We do not ship products
to any PO Box.
CONFIRMATION
All orders placed are an offer of purchase and are subject to acceptance by
olpo.com.au. If an order is not accepted a full refund will occur at the earliest
possible convenience.
PAYMENT
olpo.com.au is under no obligation to ship any goods ordered until payment
for those goods has been received. In the case of payment by cheque, this would
mean the clearing of funds. All prices listed are inclusive of any Australian
Goods and Services Tax applicable.
COMMENTS
Throughout the use of the site users may be invited to review certain products.
If you do submit such reviews, you give olpo.com.au permission to use, reproduce,
modify and publish them in a royalty-free, irrevocable manner. You also permit
olpo.com.au to publish your first name and State or Town.
Such reviews posted, in no way represent the views or opinions of olpo.com.au or its owners, shareholders, employees or others, but are the sole
product of its creator.
PURCHASE OF GOODS
Upon purchase of goods, the buyer agrees to use the products only for their
intended purpose. Any other use will cause the buyer to assume full responsibility
for any loss or damage arising out of their use.
RETURN POLICY
When you take delivery of our product, you must inspect it immediately. You
must report to us in writing any damage or incorrect supply which must be received
by us within 7 days of delivery otherwise we may refuse any claim you make.
If our product is damaged when we deliver it to you we may accept its return
and replace it with an equivalent product or credit you with the price paid,
at our option.
To return any product to us, you must obtain a Return Material Authorisation
Number (RMA#) from us by submit a supportrequest or contacting info@olpo.com.au.
We will accept the return of product if the product is not in accordance with
your order, your proof of purchase is returned, and it is returned to us in
its original condition within 5 business days of the RMA# being issued by us.
You are responsible for the cost of returning the product to us.
If you wish to return to us product which we have correctly supplied to order
you must let us know within 7 days of the date of delivery. If we agree to the
return of such product we may charge you a handling or re-stocking fee of between
$55.00 per product or 15% of the price of product returned plus any delivery
costs.
If we accept the return of product which was specifically produced to your
specifications or has been damaged or altered by you, we will not credit you
with the price paid for it.
If you have a dispute with us, you must notify us in writing of your dispute
prior to the due date of your payment for our product. You may not set off against
or deduct from the price of product you have ordered from us any money you claim
we owe you.
You agree that you shall make no claim against us for any delay in delivery
or any damaged product delivered to you as a direct or indirect result of events
beyond our control.
ORDER STATUS
olpo.com.au will keep you informed of your order status via e-mail. All tracking
information will be emailed to your email address. once your order has shipped.
You may also acquire your order status and other live updates by logging in
to your account on our Web site.
SECURITY
Security is our number one priority. All on-line transactions are sent through
our secure server and encrypted with 128-bit technology. Once we receive your
information through the internet, only trusted, authorized employees will process
the payment to make sure your information is handled with the utmost level of
security.
ADVICE AND INFORMATION
The advice and information contained within this website is of a general nature
and is not intended to replace professional advice for individual or specific
conditions. While we make every effort to ensure that the information contained
within this website is correct, we take no responsibility for any loss or damage
arising from its use.
CONCLUSION OF TRANSACTION
The agreement for sale is concluded only when goods are handed over to the designated
carrier.
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